Forward Deployed Engineer

Forward Deployed Engineer at Dime (DimeHealth AI), bridging engineering, product, and customer success. Primary responsibilities: lead customer onboarding and implementation initiatives; configure integrations with external systems, APIs, and third-party platforms; troubleshoot production deployment issues; customize workflows based on customer needs; engage directly with stakeholders to gather requirements; collaborate with engineering and product teams on deployment infrastructure; identify operational bottlenecks and propose scalable solutions; document implementation processes and best practices. Required: programming experience in Python, JavaScript, or similar languages; understanding of APIs, databases, and system integration; strong problem-solving abilities and attention to detail; capacity to work independently in fast-paced, ambiguous settings; excellent communication and direct customer interaction skills; willingness to travel occasionally for deployments. Preferred: healthcare systems or regulated environment exposure; production software deployment or support background; end-to-end technical project execution; applied AI, workflow automation, or operational systems interest; startup environment familiarity. New York, NY. $100K–$185K. Visa sponsorship available.